Legal notice

Legal Notice

STEPORA — UAE Last updated: April 2026

Website Owner and Operator

This website is owned and operated by STEPORA, a UAE-based brand selling orthopedic comfort insoles.

Brand name: STEPORA Country of operation: United Arab Emirates
Email: getstepora@gmail.com

Governing Law

This website and all content, transactions, and interactions conducted through it are governed exclusively by the laws of the United Arab Emirates, including but not limited to:

  • UAE Federal Law No. 5 of 1985 (Civil Transactions Law) and its amendments
  • UAE Federal Decree-Law No. 46 of 2021 on Electronic Transactions and Trust Services
  • UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
  • UAE Federal Law No. 15 of 2020 on Consumer Protection and its Executive Regulations
  • UAE Federal Decree-Law No. 26 of 2023 on Commercial Transactions

Any dispute arising from the use of this website or from any transaction conducted through it shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

VAT and Tax

STEPORA operates in compliance with UAE Federal Tax Authority regulations. VAT is applied where applicable in accordance with UAE VAT Law (Federal Decree-Law No. 8 of 2017 and its amendments).

All prices displayed on our website are in UAE Dirhams (AED).

VAT Registration Number: [Your TRN number if registered — remove this line if not VAT registered]

Intellectual Property

All content published on this website — including but not limited to text, product descriptions, images, videos, logos, graphics, brand names, and the overall design and layout of the website — is the exclusive intellectual property of STEPORA unless otherwise stated.

This content is protected under applicable UAE intellectual property laws including:

  • UAE Federal Law No. 37 of 1992 on Trademarks and its amendments
  • UAE Federal Law No. 7 of 2002 on Copyrights and Neighboring Rights and its amendments

You may not:

  • Copy, reproduce, or republish any content from this website without written permission
  • Use our brand name, logo, or product images for commercial purposes
  • Scrape, extract, or redistribute our product data or pricing
  • Create derivative works based on our content without authorisation

Requests for content usage permissions should be directed to us via email.

Product Disclaimer

STEPORA insoles are comfort and orthopedic support products designed to reduce foot fatigue and discomfort associated with prolonged standing on hard surfaces.

Our products are not:

  • Registered medical devices under UAE Ministry of Health regulations
  • A substitute for professional medical advice, diagnosis, or treatment
  • Guaranteed to treat, cure, or prevent any specific medical condition

If you have a pre-existing foot condition, chronic pain, or any medical concern related to your feet, ankles, knees, or back, we strongly recommend consulting a qualified healthcare professional before using our products.

Results from using STEPORA insoles may vary between individuals. Customer testimonials and reviews reflect individual experiences and are not guaranteed outcomes.

Accuracy of Information

We make every reasonable effort to ensure that the information published on this website — including product descriptions, pricing, availability, and specifications — is accurate and up to date.

However, we do not warrant that all information on this website is completely free from errors or omissions. We reserve the right to correct any errors and to update or modify information at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify affected customers promptly.

Limitation of Liability

To the fullest extent permitted by UAE law, STEPORA shall not be liable for:

  • Any indirect, incidental, or consequential loss or damage arising from the use of our website or products
  • Loss of data, revenue, or business opportunity
  • Any medical outcome or physical injury resulting from the use of our products
  • Delays or failures in delivery caused by circumstances beyond our reasonable control including courier delays, public holidays, extreme weather, or force majeure events
  • Any loss or damage resulting from your reliance on information published on third-party websites linked from our site

Our total liability for any claim arising from a transaction on this website shall not exceed the amount paid by you for the order in question.

Third Party Links and Content

This website may contain links to third-party websites and platforms including social media pages. These links are provided for convenience only. STEPORA has no control over the content, privacy practices, or terms of third-party websites and accepts no responsibility for them.

Visiting any third-party website from a link on our site is entirely at your own risk.

User Generated Content

By submitting a review, photo, testimonial, or any other content to STEPORA — whether through our website, WhatsApp, email, or social media — you grant STEPORA a non-exclusive, royalty-free, perpetual licence to use, display, reproduce, and distribute that content for marketing and promotional purposes across any channel including our website, social media, and advertising materials.

You confirm that any content you submit is your own, does not infringe the rights of any third party, and is truthful and accurate.

Prohibited Activities

Users of this website agree not to engage in any of the following:

  • Submitting false, misleading, or fraudulent orders or refund claims
  • Attempting to manipulate our pricing, discount, or bundle system
  • Using our website or brand content for commercial purposes without written authorisation
  • Engaging in any activity that could damage, disrupt, or impair the performance of our website
  • Impersonating STEPORA or any member of our team
  • Submitting defamatory, offensive, or false reviews or content

We reserve the right to refuse service, cancel orders, and take legal action where necessary in response to prohibited activities.

Changes to This Legal Notice

We reserve the right to update or modify this legal notice at any time. The updated version will be published on this page with a revised date. Continued use of our website following any changes constitutes acceptance of the updated notice.

Contact

For any legal enquiries or intellectual property matters please contact us directly.

Email: getstepora@gmail.com  Hours: 9am–6pm, Sunday–Thursday UAE time

This legal notice is governed by and construed in accordance with the laws of the United Arab Emirates. All disputes are subject to the exclusive jurisdiction of the UAE courts.